Traineeship title: BENSAUDE HOTELS || CALOURA HOTEL RESORT - RESTAURANT / BAR
Reference: N155554/20/ACORESRegion
AzoresCountry
Portugal
Traineeship start date:
01/07/2026Traineeship end date:
31/12/2026Traineeship Duration:
Approximately 6 monthsDeadline
30/04/2026Work Schedule
Rotating shifts of 7 hours between 7:00 am and 11:00 pm, including a 1 hour break for meals during each shift, with two rotating days off per week.Location
S. MiguelTraineeship Area:
Hospitality IndustryPeriod and duration of the language course:
From 01/07/2026 to 31/07/2026Practical Information
Language Course: from 01/07/2026 until 31/07/2026Practical Traineeship: from 03/08/2026 until 31/12/2026
Includes Trips
NoDescription of the tasks to be undertaken by the trainee(s):
Greeting and welcoming customers in a friendly and professional manner;
Presenting menus and providing information about food and beverages;
Taking orders and ensuring accurate table or bar service;
Serving food and drinks according to established standards;
Preparing simple beverages or assisting the bartender (bar area);
Ensuring customer satisfaction throughout the service;
Following food hygiene and safety regulations, keeping tables, bar areas, and utensils clean and organized;
Maintaining a clean and sanitary work environment;
Setting up the dining area before service;
Replenishing stock of beverages, supplies, and materials;
Assisting with the setup and breakdown of events or special services;
Supporting the kitchen team when necessary;
Presenting bills and processing payments with supervision;
Monitoring consumption and reporting any issues;
Following internal procedures for billing and cash handling.
Profile of the Trainee
Qualifications
Formation in the service or bar area, with the minimum obligatory level of education completed - Preferred but no mandatory.
Personal and Social Skills
Customer Service oriented, with capacity to deal with difficult clients effectively.
Professional appearance and attitude;
Communicative and empathetic towards clients and colleagues;
Organized, with good time management skills (Fundamental during busy shifts);
Resilient and capable of concluding tasks within a sort window of time;
Result oriented, focused on service and resource optimization;
Capacity to adapt to new technologies and processes with ease.
Language Skills
Able to understand and communicate in English and preferably, also able to understand a bit of Portuguese.
Information Technology (IT) Skills
Proficiency in using various computer tools and other systems used for invoicing.
Basic knowledge of Office applications.
Other Skills
Other Skills